About This Qualification


The Level 3 Certificate targets individuals already working in housing or those with some prior experience in the field. Students will dive deeper into housing management, gaining insights into housing law, landlord-tenant relations, and maintenance operations. The course also addresses broader themes such as the role of housing in community development and the social and economic aspects of housing. Students can expect to work on practical case studies, participate in discussions, and complete assessments that reflect real-life housing challenges.

What Will You Learn?



Customer service for housing

Housing provision

Housing organisations

Professional development

Housing assets, repairs and maintenance

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We are CIH Approved

Learn Plus Us is a CIH approved centre offering qualifications from level 2-5 as stand alone courses, or blended with our Housing & Property apprenticeships.