This apprenticeship will cover a range of knowledge, skills and behaviour topics including: customer service, administration, legislation and regulation, quality standards, organisational policies, responding to vulnerability, communication, information collection and sharing, decision making and more.
Learners must be aged 16+, not currently undertaking another funded programme of learning, employed a minimum of 16 hours per week, currently a resident in England, a resident in the UK for the last 3 years (unless exempt) and must have the right to live and work in the UK.
Apprentices will be required to have Level 1 English and Maths, either Functional Skills or equivalent before completing their End Point Assessment (EPA).
On completion of the apprenticeship, apprentices will be able to apply to the following for membership: Chartered Institute of Housing (CIH) at Member level. Association of Residential Letting Agents (ARLA) at Associate Grade or Member Grade (depending on length of service within the sector and within the organisation).Apprentices can also progress onto the Housing and Property Manager Level 3 or another suitable the Level 3 apprenticeship.
